Patient Services
At UTMB Health, we believe every moment of compassionate care matters. That’s why we’re pleased to offer Wambi, a real-time patient review and employee recognition tool. It allows patients to:
Thank the people who provided their health care
Share positive feedback or moments of kindness
Celebrate exceptional service
Ensure their gratitude reaches the right person or team
Each message goes directly to the employee and their leadership, helping us celebrate the meaningful moments that happen every day at UTMB Health.
How to Use Wambi
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How to Use Wambi
- Scan the QR code on a hospital/clinic door, bedside poster, TV, or sign, OR click the link below.
- Search for the UTMB Health employee or team you’d like to thank.
- You can also filter by campus or clinic to help narrow results.
- Review and accept the Terms and Conditions by checking the box and click Begin.
- Write a short message of appreciation and click Next.
- Answer three short questions on your experience and submit your message.
Why Your Gratitude Matters
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Why Your Gratitude Matters
- Recognition boosts staff morale and helps reduce burnout.
- Your message goes directly to the people who cared for you.
- It helps UTMB Health strengthen a culture built on compassion.
- Sharing positive experiences helps improve care across all campuses.