Visitation Policy

Before arriving to your scheduled appointment... Please click to review each topic below for safety information prior to your visit:

 

Interim Visitation Policy Update (effective 12/24/2021)

Due to the rapid spread of the highly-transmissible omicron variant in our region, a modified visitation policy is in effect as of Dec. 24, 2021.

ADULT MEDICAL/SURGICAL AREAS AND ICUs

  • COVID Patients
    • One designated healthy adult (age 18 years or older) will be allowed a 30-minute visit per day
    • The specific visitation time will be scheduled through the patient’s bedside nurse ahead of the visit. (These visits will be scheduled between the hours of 11 a.m. and 8 p.m.)
    • The visitor must wear appropriate personal protective equipment (PPE), supplied by UTMB:
      • Two (2) medical face masks or a KN-95 mask covering the mouth and nose, a gown and gloves.
    • NOTE: Under exceptional circumstances, an attending physician may place an order NOT to allow visitation on specific days, such as when a patient is undergoing multiple invasive treatment procedures or if there is a shortage of appropriate PPE.
  • Non-COVID Patients
    • A maximum of one (1) healthy visitor, age 18 years or older, per day is allowed for non-COVID patients on adult med/surg units.
    • One (1) healthy adult may stay overnight if deemed necessary by the patient’s care team. The overnight visitor must remain masked.
  • All visitors are required to adhere to the following safety measures:
    • Visitation hours are 9 a.m. to 8 p.m. (except for scheduled visits to COVID patients, as noted above).
    • Visits may not impede patient care.
    • Masks covering the mouth and nose MUST be worn at all times by all individuals within the building, including patient rooms.
    • Visitors will self-attest for COVID-19 symptoms at hospital entrances. If visitors exhibit symptoms, they should refrain from entering the hospital facility.
    • Visitors are not permitted to congregate in public areas, such as lobbies and cafeterias.

WOMEN’S, INFANTS’ AND CHILDREN’S UNITS

The following policies are in effect for COVID and non-COVID patients:

  • In the Labor & Delivery Unit:
    • Non-COVID Patients—Two (2) healthy visitors—partner, spouse or other individuals chosen by the mother—may stay continuously with the laboring patient. No other visitors will be allowed.
    • Asymptomatic COVID-positive Patients—One (1) healthy partner, spouse or other individual chosen by the mother may stay continuously with the laboring patient. No other visitor will be allowed.
    • Symptomatic COVID-positive Patients—No visitor can stay continuously with the laboring patient. One (1) healthy visitor will be allowed for 30 minutes per day.
  • In the Mother-Baby Unit, one (1) healthy partner, spouse or any other individual chosen by the mother may stay continuously with the mother.
    • For non-COVID patients, one (1) additional healthy adult visitor will be allowed during visitation hours. 
    • For COVID-positive patients, other than the primary caregiver, no visitors will be allowed.
  • In the Neonatal ICU, the mother and one (1) additional healthy adult caregiver (designated by the mother) may visit the patient if both are not COVID-positive. No other visitors are allowed in the Neonatal ICU.
  • In the General Pediatrics Unit and Pediatric ICU, patients may have one (1) designated primary caregiver with them at any given time, regardless of COVID status.
    • Non-COVID patients: One (1) additional healthy adult visitor will be allowed during visitation hours.
    • COVID-positive patients: Other than the primary caregiver, no visitors will be allowed.
  • Please note that the designated caregiver for COVID-positive mothers and pediatric patients must remain in the patient’s room.

EMERGENCY DEPARTMENTS

  • One (1) healthy adult visitor will be allowed in UTMB emergency departments with adult patients.
  • Two (2) healthy caregivers can accompany a pediatric patient in UTMB emergency departments.

CLINICS (INCLUDING WALK-IN URGENT CARE SITES)

We know there are many situations where caregivers and family are helpful during an outpatient visit. However, at this time we have to limit the number of people in our exam rooms and waiting areas to support social distancing and foster a healthier, safer environment. Below are our current policies for caregiver(s) accompanying patients in our clinics:

  • One (1) healthy adult spouse, partner or caregiver can accompany an adult patient.
  • Pediatric patients may be accompanied by one (1) adult caregiver.
  • Masks must be worn at all times within the building by everyone age 2 and older.
  • Please practice social distancing.
  • Any exceptions must be approved in advance by the provider.

Please schedule urgent care appointments online to avoid a wait.

OUTPATIENT SURGICAL PROCEDURES

Visitors are NOT allowed, with exceptions as follows:

  • Outpatient surgical procedures refer to procedures where a patient would not be admitted to the hospital but will undergo anesthesia in order to receive their procedure and will require someone to drive them home (i.e., outpatient surgical procedures, colonoscopies, endoscopy procedures, Cath Lab procedures, etc.). These patients may be accompanied by one (1) healthy adult visitor at any time. The visitor will be restricted to the procedure area and/or waiting area.
  • One (1) healthy adult caregiver is permitted with a pediatric patient or patient needing special assistance.
  • All permitted visitors must remain masked and should maintain distance from others in the waiting area.

ALERT BAR

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