Visitation Policy

Before arriving to your scheduled appointment... Please click to review each topic below for safety information prior to your visit:

Interim Visitation Policy Update (9/8/21)

The highly transmissible Delta variant of the COVID virus is spreading rapidly in our region. For the safety of patients, employees and visitors, the following updated visitor policies are currently in effect for all UTMB hospitals, emergency departments and clinics, until further notice: 

Adult Medical/Surgical Areas and ICUs:

  • COVID Patients
    • One designated healthy adult (age 18 years or older) will be allowed a 30-minute visit per day for patients NOT undergoing aerosolized procedures.
    • For patients undergoing aerosolized procedures (e.g., high-flow oxygen, BiPAP, nebulizer treatment), visitation will be limited to 15 minutes.
    • The specific visitation time will be scheduled through the patient’s bedside nurse ahead of the visit.
    • The visitor must wear appropriate personal protective equipment (PPE), supplied by UTMB:
      • For patients NOT undergoing aerosolized procedures: two (2) medical face masks or a KN-95 mask covering the mouth and nose, a gown and gloves.
      • For patients undergoing aerosolized procedures: two (2) medical face masks or a KN-95 mask covering the mouth and nose, a gown, gloves and eye protection.
    • NOTE: Under exceptional circumstances, an attending physician may place an order NOT to allow visitation on specific days, such as when a patient is undergoing multiple invasive treatment procedures or if there were a shortage of appropriate PPE.
  • Non-COVID Patients
    • A maximum of one (1) healthy visitor, age 18 years or older, per day is allowed for non-COVID patients on adult med/surg units.
  • All visitors are required to adhere to the following safety measures:
    • Visitation hours are 5 p.m. to 8 p.m. (except for scheduled visits to COVID patients)
    • Visits may not impede patient care.
    • Masks covering the mouth and nose MUST be worn at all times by all individuals within the building.
    • Visitors will self-attest for COVID-19 symptoms at hospital entrances. If visitors exhibit symptoms, they should refrain from entering the hospital facility.
    • Visitors are not permitted to congregate in public areas, such as lobbies and cafeterias.

Women’s, Infants’ and Children’s Units:

The following policies are in effect, regardless of the patient’s COVID status:

  • In the Labor & Delivery Unit, one (1) healthy partner, spouse or other individual chosen by the mother may stay continuously with the laboring patient.
  • In the Mother-Baby Unit, a partner, spouse or any other individual chosen by the mother may stay continuously with the mother.
  • In the Neonatal ICU, the mother and one (1) additional healthy adult caregiver (designated by the mother) may visit the patient. No other visitors are allowed in the Neonatal ICU. 
  • In the General Pediatrics Unit and Pediatric ICU, patients may have one (1) designated primary caregiver with them at any given time. 
  • Please note that the designated caregiver for COVID-positive mothers and pediatric patients must remain in the patient’s room. 

    Emergency Department:

    To ensure the ability of patients to distance in busy waiting rooms, no visitors will be allowed in UTMB emergency departments, with the exception of one (1) healthy adult caregiver who can accompany a patient under the age of 18 or a patient who needs special assistance. 

    CLINICS (INCLUDING WALK-IN URGENT CARE SITES):

    We know there are many situations where caregivers and family are helpful during an outpatient visit. However, at this time we have to limit the number of people in our exam rooms and waiting areas to support social distancing and foster a healthier, safer environment.

    Below are our current policies for caregiver(s) accompanying patients in our clinics:

    • One healthy caregiver if the patient is a child;
    • One healthy caregiver if the caregiver is involved with medical decision making; and/or
    • One healthy caregiver if the patient needs assistance with mobility.
    • Masks must be worn at all times within the building (not required for children under age 2).
    • Please practice social distancing.
    • Other exceptions only if approved in advance by the provider.

    Please schedule urgent care appointments online to avoid a wait.

    Outpatient Surgical Procedures:

    Visitors are NOT allowed, with exceptions as follows: 

    • Outpatient surgical procedures refer to procedures where a patient would not be admitted to the hospital but will undergo anesthesia in order to receive their procedure and will require someone to drive them home (i.e., outpatient surgical procedures, colonoscopies, endoscopy procedures, Cath Lab procedures, etc.). These patients may be accompanied by one (1) healthy adult visitor at any time. The visitor will be restricted to the procedure area and/or waiting area.
    • One (1) healthy adult caregiver is permitted with a pediatric patient or patient needing special assistance.
    • All permitted visitors must remain masked and should maintain distance from others in the waiting area.

    COVID Testing Sites

    • Please note that Ambulatory Services is opening COVID testing sites at the Primary Care Pavilion in Galveston and the League City Campus Urgent Care. We will be communicating details about these sites to the public.
    • See all COVID testing sites and schedule online.