Urgent and Same-Day Care

Urgent Care Clinics

When you need care, UTMB Health is just a phone call away.

Experienced Nurse Triage Line available 24/7. (800) 917-8906.

COVID-19 has changed many things in our region. But it hasn’t changed UTMB Health’s commitment to serving you and your family. The same health care providers who see you in our clinics are offering televisits for urgent and routine care. To schedule call (800) 917-8906, day or night.

Prompt, Convenient Urgent Care Televisits from 10 a.m. to 10 p.m.

When you need routine care, call (800) 917-8906. We will schedule a televisit with your provider—or, if you need to be seen in-person—we will direct you to the best UTMB Health location for your care. Please go to a clinic only if you have been advised to do so.

These temporary changes will help contain the spread of COVID-19 and keep you, your family and our team safer.

Call (800) 917-8906, day or night, and we’ll take care of you. (En español)

Get COVID-19 Updates and Information

Campus Bird Maps

  • ALL Urgent Care

    Map of Urgent Care locations

Visit urgent care for a wide range of health issues and conditions including:

  • Abdominal pain - mild
  • Allergic reactions - mild to moderate
  • Asthma attacks - mild to moderate
  • Colds, coughs & flu
  • Dehydration or heat exhaustion
  • Ear and eye infections
  • Fever
  • Minor burns
  • Minor eye injuries
  • Minor fractures
  • Scrapes, minor cuts and bruises
  • Sinus infections
  • Skin infections and rashes
  • Sore throat
  • Sports injuries, falls, sprains & strains
  • Urinary tract infections
  • Vomiting & diarrhea

Patient Care FAQs During COVID-19

FAQs

If you are scheduled for an upcoming appointment, you should receive a phone call to reschedule your appointment as a televisit via phone call and/or video. Your provider will call you and provide further instructions.

If the visit cannot be completed via a televisit, you will be directed to a specific clinic designated for the type of care you need. If you do not receive a phone call, please call (800) 917-8906 or (409) 772-2222, day or night.

We are continuing well-child check-ups on schedule for children 0-4 years old, during this critical period in their development. When we call you about your appointment, you will be directed to a specific clinic for this visit; please note that it may be a clinic other than the one you normally visit, but the location will provide the same great care you’ve come to expect for your child at UTMB Health.

Standard physician copay applies for televisits.

Last modified on 3/24/2020

Call the Access Center, (800) 917-8906 or (409) 772-2222, day or night. The nurses will triage you or the patient and schedule a prompt Urgent Care televisit or you will be directed to the most appropriate location for an in-person appointment, depending on what is most appropriate for your needs.

Last modified on 3/24/2020

A televisit is an appointment via the telephone and/or possibly video chat. Televisits are used when they are medically appropriate for the patient and encouraged for your safety. These visits are set up to serve patients with existing or reoccurring appointments, and for high-risk patients.

Last modified on 3/24/2020

An urgent care televisit is a prompt, safe, convenient health care appointment offered via the telephone and/or video chat with the same experienced UTMB Health providers who staff our clinics.

Televisits appointments are offered only when medically appropriate for your needs and focus on evaluation and treatment of minor primary care concerns, such as eye infections, earaches, rashes, insect bites and skin irritation, digestive issues, colds, and more. You may be given a prescription or referred for further treatment at the conclusion of the televisit.

UTMB Health urgent care televisits are offered daily from 10 a.m. to 10 p.m., for both new and existing patients.

To schedule a televisit, call the UTMB Access Center Nurse Triage Line at (800) 917-8906, available 24/7. A nurse will listen to your needs and help direct you to the most appropriate care.

Last modified on 3/27/2020

The most commonly encountered COVID-19 viral test results, with their interpretation, are explained online.

Last modified on 7/8/2020

Yes, all UTMB emergency departments remain open. However, if only urgent care is needed, call the Access Center at (800) 917-8906 or (409) 772-2222, day or night to be directed to the most appropriate option for your care.

Last modified on 3/24/2020
  1. Contact your pharmacy to see if there are any refills left.
  2. Use myChart to request refills if needed.
  3. If no refills are allowed via myChart, call the Access Center at (800) 917-8906 or (409) 772-2222, day or night, to request a televisit to get refills ordered.

Last modified on 3/24/2020

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