Family and Friends
Visitors play an important role in the healing process for our
patients. UTMB Health allows the patient to choose family
members, friends or other individuals to be present for support
during his or her hospital stay. The patient also has the right
to withdraw or deny such consent at any time. Visitors are
welcome to visit patients; however, exceptions may be made at
the discretion of the unit charge nurse, who has the authority to
determine the number of visitors and length of visitation, based
on patient needs and other unit activities. No exceptions will
be based on race, color, national origin, religion, sex, gender
identity, sexual orientation or disability. Because visiting hours
or the number of visitors may be restricted depending on the
patient’s condition or type of patient care unit, visitors are
encouraged to inquire about area-specific visitation standards.
For visitors entering the hospital between 9:00 p.m. and
5:00 a.m., staff at the reception desk will issue a visitor pass.
Women’s, Infant’s & Children’s units have specific policies to
protect newborn babies and ensure a family-centered birthing
experience. Ask your nurse about these policies.
Visitors are expected to conduct themselves in an appropriate
manner considered consistent with community standards
within a hospital environment. Visitors should be considerate
of all patients by observing visiting hours, refraining from loud
conversations or any other behavior that may disturb a patient,
and abiding by other restrictions that are either described in this
document or posted throughout the hospital.
There are specially designated lounge areas for visitors on
most patient floors and on the main floor in the lobby. Specific
waiting areas have been designated for families of patients in the
critical care units, the Emergency Department and Surgery