MyChart - Upgrade Overview

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September 2021 Upgrade

Upgrade for UTMB Health’s MyChart

On Sunday, Sept. 12, we upgraded the look and functionality of UTMB Health's MyChart to better serve our patients and their families. These enhancements will make managing your medical health record an even better experience. Below are a few of the new features:

 New Message Center with Conversation-Based Messaging

MyChart has redesigned how it organizes your messages. Now all messages appear in a threaded view so you can easily follow the history of a conversation. You can also search and bookmark messages to make it simple to find a specific topic or conversation.

 New “How To…” Videos

To help guide you around some common and more advanced MyChart features, there is now a library of instructional videos available. The library includes a general tour of MyChart, shows how to share your chart, explains proxy access, demonstrates video visits, and more. Preview the videos at the links below, or look for video links when using these MyChart features:

 Download a PDF of your vaccination record from MyChart Mobile

In case you missed it, you can download a PDF of your full vaccination record from the MyChart mobile app. If you’ve had a COVID-19 vaccine and need to share the record, you can now do so from your phone.

instructions to download a covid vaccine proof pdf

 Test Results Daily Digest

Receiving too many emails about test results? You can now opt into receiving a single daily notification when you have test results available. You can select this option under the “Communication Preferences” menu in MyChart.

 Implant Activity

For patients whose care has included any type of medical implant, MyChart now has a dedicated “Implant Activity” section. Here you can review various details associated with any implants in your record.

 Internet Explorer and older browsers no longer supported

In June 2021, UTMB ended support for older web browsers that did not support modern security standards. Internet Explorer was affected by this change. Get additional information and see options.

March 2021 Upgrade

A New Way to Navigate the Site

There is a new, improved and customizable navigation bar across the top of the page: 

New Nav Bar

All MyChart features are now available from a single menu to make finding important features easier than ever.


NEW: Search functionality! Can’t find something? You can now search for it by clicking on the "Menu" button. Use the new MyChart search bar to search your entire MyChart account for features and information.

MyChart Navigation Search Bar

New MENU Expanded

Personalize your experience with quick buttons. Do you often access the same activities when you log into MyChart? Now you can customize your MyChart with quick buttons to have one-click access to your most frequently used features.

The image below shows how and where to customize your shortcuts:

(1) These four buttons are customizable

(2) Access the shortcuts panel here

(3) Make your changes by selecting your favorite option for each button

Custom Nav Changes

Unified MyChart Web and Mobile App Experience

Now the MyChart website and mobile app will look and feel the same. Additionally, if an activity is not available in the MyChart mobile app, you will now be able to access the activity on the website directly from within the mobile app. This enhancement brings additional MyChart features to the mobile app experience.

New, Open and Modern Design

This update simplifies the layout and reduces visual distractions to help users focus on the tasks they need to accomplish, such as checking a test result or scheduling an appointment.  

The updated color scheme freshens up the design of the website and allows users who manage multiple accounts (via proxy) to quickly know they have switched accounts by a change in the color scheme. This is customizable in "Account Settings" > "Personalize" under the main "MENU."


 Contacts & Resources