New Medicare Cards

ALERT BAR

New Medicare cards are coming

You’re getting a new Medicare card!

Cards will be mailed between April 2018 – April 2019

You asked, and the Centers for Medicare and Medicaid Services (CMS) listened. You’re getting a new Medicare card. Between April 2018 and April 2019, CMS will be removing Social Security numbers from Medicare cards and mailing each person a new card. This will help keep your information more secure and help protect your identity. You’ll get a new Medicare Number that’s unique to you, and it will only be used for your Medicare coverage. The new card won’t change your coverage or benefits. You’ll get more information from Medicare when your new card is mailed.

Here’s how you can get ready:

  • Make sure your mailing address is up to date. If your address needs to be corrected, contact Social Security at ssa.gov/myaccount or 1-800-772-1213. TTY users can call 1-800-325-0778.
  • Beware of anyone who contacts you about your new Medicare card. We’ll never ask you to give us personal or private information to get your new Medicare Number and card.
  • Understand that mailing everyone a new card will take some time. Your card might arrive at a different time than your friend’s or neighbor’s.

Update your record

You can update us at UTMB with your new Medicare card information by:

  • Bringing your new card with you to your next scheduled appointment. The check-in staff will update your Medicare Number in the UTMB system;
  • Calling (409) 772-2222 or (800) 917-8906. Agents are standing by 24/7 to receive your new Medicare Number and update it in the UTMB system; or
  • Using your MyChart account to update your Medicare Number as part of the MyChart Check-in process for a future scheduled appointment.

Helpful Links:

Estimate your card's arrival About the new card Medicare.gov

Watch out for scams

Medicare will never call you uninvited and ask you to provide personal or private information to get your new Medicare Number and card.