- Find a Doctor
- Patient Services
- Locations
-
Patients & Visitors
- UTMB Clinics
- UTMB Hospitals
- Get Assistance from the Access Center
- Request an Appointment
- Request a Prescription Refill
- MyChart Access
- Access Our Health Library Information
- Directions to Clinics
- Driving to Galveston
- Transportation and Shuttles
- Parking
- What to Bring
- Patient Handbook
- Patient Satisfaction
- Financial and Billing Information
- Online Bill Payment
- Send an e-Greeting
- Request Medical Records
- Patient Privacy
- Wireless Internet Access
- Guest and Visitors Guide
- Help Support UTMB
- Frequently Asked Questions
- Scheduling, Registration and Billing System
- For Health Professionals
- News & Media
- UTMB.edu
- Home
-
Services
- Texas Transplant
- Pelvic Health
-
Obesity Center
- Center for Obesity and Metabolic Surgery
- Level 1A Quality
- Our Services
- What is Obesity
- Are you a Candidate?
- Doctors and Staff
- News & Information
- Patient Stories
- Newsletters
- Map & Directions
- Questions and Answers
- Support Groups
- Supplements
- Upcoming Events
- Insurance Information
- Links & Health Information
- Contact Us
- New Patient Questionnaire
- Breast Health
- Cardiothoracic Surgery
- Allergy & Immunology
- Orthopaedics
- Plastic Surgery
- Robotic Gynecology
- Psychiatry & Behavioral Sciences
- Cancer
- Robotic Urology
- Pediatric Surgery
- Minimally Invasive Surgery
- Cancer Center at Victory Lakes
- Minimally Invasive General Surgery
- Ear, Nose and Throat
- Cardiology
-
Primary Care
- Adult Primary and Specialty Care, Texas City
- Family Medicine, Dickinson
- Family Medicine, Island East
- Family Medicine, Island West
- General Internal Medicine/Harborside Medical Group
- Geriatrics, Galveston
- Pediatric and Adult Primary Care, Friendswood
- Pediatric and Adult Primary Care, League City
- Pediatrics, Alvin
- Pediatric After-Hours Urgent Care
- Pediatric After-Hours Urgent Care
- Pediatrics, Galveston
- Pediatrics, Primary Care and Pediatric Specialties
- Pediatric Specialty Center at Bay Colony, and Academic Pediatrics
- Pediatrics, Texas City
- Stark Diabetes
- Epilepsy Monitoring Unit
Patients & Visitors
-
UTMB Clinics
- UTMB Hospitals
- Get Assistance from the Access Center
-
Request an Appointment
- Request a Prescription Refill
-
MyChart Access
- Access Our Health Library Information
- Directions to Clinics
- Driving to Galveston
- Transportation and Shuttles
- Parking
- What to Bring
-
Patient Handbook
- Patient Satisfaction
-
Financial and Billing Information
- Online Bill Payment
- Send an e-Greeting
- Request Medical Records
- Patient Privacy
- Wireless Internet Access
- Guest and Visitors Guide
- Help Support UTMB
- Frequently Asked Questions
- Scheduling, Registration and Billing System
UTMB > Quality and Safety
Choice and Satisfaction
July 1, 2010
To UTMB patients, staff and family members,
Thank you for choosing UTMB for your healthcare needs - we know you have choices. We appreciate the opportunity to be the provider of choice for you and your family. If you are not satisfied regarding the quality of your care please contact our patient services department at (409) 772-4772. We have staff available and able to assist you.
If UTMB cannot resolve your concerns to your satisfaction you are encouraged to contact The Joint Commission by phone at (800) 994-6610 or by visiting their web site at www.jointcommission.org.
Again, thank you for choosing UTMB Health.
Donna K. Sollenberger
EVP & Chief Executive Officer
UTMB Health System
