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We invite you to use this online form to request information about our programs and services and to send us your feedback and suggestions.
Important: This form should not be used to send us confidential or highly sensitive information such as social security numbers or medical record numbers. To help protect your privacy, please use our secure Ask Nurse Lucy tool to contact us about health-related issues; request an appointment via this page, or reschedule or cancel an existing appointment.
If you are experiencing a sudden or severe change in your health, contact your doctor’s office by telephone. For a medical emergency, call 911 or go to the nearest emergency room.
Contacting a Patient
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Send a UTMB e-Greeting!
When sending a card or letter to a patient via postal mail, include as much information below as possible, in the format noted, to speed delivery:
John Doe (Patient)
Hospital Name, Floor, Room Number
The University of Texas Medical Branch
301 University Boulevard
Galveston, TX 7755
QUICKLINKS
Frequently Called Numbers
UTMB Operator
(409) 772-1011
Health Care Hotline
(409) 772-2222 or (800) 917-8906
Patient Information
(409) 772-1191
Billing Inquiries—Hospital
(409) 747-1099
Billing Inquiries—Physicians’ Billing
(409) 747-4004
Lost and Found
(409) 772-0658
Medical Records
(409) 772-1965
Parking Facilities
(409) 772-1581
Pastoral Care
(409) 772-3909
Patient Services
(409) 772-4772
Patient Finance
(409) 747-1000
Pharmacy
(409) 772-1174
Post Office
(409) 747-3260
Telecommunications Device for the Deaf (TDD)
(409) 772-4200
UTMB Police (Non-Emergency)
(409) 772-1503
UTMB Police (Emergency)
(409) 772-1111
Volunteer Services
(409) 772-2549