Request General Information or Submit Comments
We invite you to use this online form to request information about our programs and services and to send us your feedback and suggestions.
Important: This form should not be used to send us confidential or highly sensitive information such as social security numbers or medical record numbers. To help protect your privacy, please use our secure Ask Nurse Lucy tool to contact us about health-related issues; request an appointment via this page, or reschedule or cancel an existing appointment.
If you are experiencing a sudden or severe change in your health, contact your doctor’s office by telephone. For a medical emergency, call 911 or go to the nearest emergency room.
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Send a UTMB e-Greeting!
When sending a card or letter to a patient via postal mail, include as much information below as possible, in the format noted, to speed delivery:
John Doe (Patient)
Hospital Name, Floor, Room Number
The University of Texas Medical Branch
301 University Boulevard
Galveston, TX 7755
Health Care Hotline
(409) 772-2222 or (800) 917-8906
Billing Inquiries—Physicians’ Billing
Lost and Found
Telecommunications Device for the Deaf (TDD)
UTMB Police (Non-Emergency)
UTMB Police (Emergency)