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Important: This form should not be used to send us confidential or highly sensitive information such as social security numbers or medical record numbers. To help protect your privacy, please use our secure Ask Nurse Lucy tool to contact us about health-related issuesrequest an appointment via this page, or reschedule or cancel an existing appointment.

If you are experiencing a sudden or severe change in your health, contact your doctor’s office by telephone. For a medical emergency, call 911 or go to the nearest emergency room.


Contacting a Patient

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When sending a card or letter to a patient via postal mail, include as much information below as possible, in the format noted, to speed delivery:

John Doe (Patient)
Hospital Name, Floor, Room Number
The University of Texas Medical Branch
301 University Boulevard
Galveston, TX 7755

Call for assistance day or night 409-772-2222

Frequently Called Numbers

UTMB Operator 
(409) 772-1011

Health Care Hotline 
(409) 772-2222 or (800) 917-8906

Patient Information 
(409) 772-1191

Billing Inquiries—Hospital
(409) 747-1099

Billing Inquiries—Physicians’ Billing
(409) 747-4004

Lost and Found 
(409) 772-0658

Medical Records
(409) 772-1965

Parking Facilities 
(409) 772-1581

Pastoral Care 
(409) 772-3909

Patient Services 
(409) 772-4772

Patient Finance 
(409) 747-1000

Pharmacy
(409) 772-1174

Post Office 
(409) 747-3260

Telecommunications Device for the Deaf (TDD)
(409) 772-4200

UTMB Police (Non-Emergency)
(409) 772-1503

UTMB Police (Emergency)
(409) 772-1111

Volunteer Services 
(409) 772-2549

 
 

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301 University Blvd., Galveston, TX 77555-0144